Cookie Policy
Last updated on May 11, 2026
Intro
Readdle Limited (“Readdle” or “we”) welcomes you. This Cookie Policy applies to our website documents.io (“Website”). This Cookie Policy describes why, how, and when we use cookies on our Website.
Learn more about how we process personal data in our Privacy Notice for the Website.
Table of Contents
- About Us
- Technologies We Use
- Cookies
- Storage
- Pixels
- How to Turn Off Cookies and Similar Technologies
- Cookie Policy Updates
About Us
We are the controller of your personal data processed in connection with the Service. This means that we determine the purposes and means of personal data processing.
| Name | Readdle Limited Glandore Business Centres, 26-27 Fitzwilliam Place, Fitzwilliam Hall, Dublin 2, D02T292, Ireland | ||
|---|---|---|---|
| Data Protection Officer | Privacity GmbH Neuer Wall 50, 20354 Hamburg, Germany | ||
| rdsupport@readdle.com – for general inquiries dpo@readdle.com – for privacy inquiries |
Our support team is happy to assist you in any matter. We kindly ask you to be polite and calm in your communication with us. Otherwise, we may not respond to offensive emails/messages.
Technologies We Use
We use cookies and other similar technologies, such as storage and pixels, to ensure everyone using the Website has the best possible experience of its features. Specifically, we may use these technologies to:
- improve your experience;
- track and analyse usage and other statistical information; and
- measure the effectiveness of our ads.
If you choose not to activate cookies or disable cookies later, you may still visit our Website, but your ability to use some features or areas of those offerings may be limited.
Cookies
A cookie is a small text file that is placed on your hard drive by a web page server. Cookies contain information that a web server can later read in the domain that issued the cookie to you.
Some cookies will only be in usage if you use certain features or select certain preferences, and some cookies are essential to the App and will always be used.
According to legislation, we can store cookies on your device if they are strictly necessary for the operation of the Website. For all other types of cookies, we need your permission. You can change or withdraw your consent from the сookies we collect anytime (please see below “How to Turn Off Cookies and Similar Technologies”).
We use several types of cookies:
Necessary Cookies
The necessary cookies help make the Website usable by enabling basic functions like page navigation and access to secure areas of the Website. The Website cannot be accessed properly without these cookies.
| Name | Purpose | Expiry |
|---|---|---|
| D-APP-CHECK-TOKEN | This cookie is used for user verification and helps to protect the service from bots. | 1 year |
| D-AUTH | This cookie saves the authorisation token and is necessary for access to the service. | 1 year |
| D-CHECKOUT-REDIRECT-URL | This cookie is used for the redirection to the correct webpages after login or payment. | 1 year |
| D-DELETE-ACCOUNT | This cookie is necessary for accounts performance and execution of the deletion requests. | 1 year |
| CookieScriptConsent | This cookie is used by Cookie-Script.com service to remember visitor cookie consent preferences. It is necessary for Cookie-Script.com cookie banner to work properly. | 1 year |
| _GRECAPTCHA | Google reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis and protecting the website from bots. | 5 months 4 weeks |
| _tt_enable_cookie | This cookie is used to remember the user's preferences regarding the use of cookies on the website. | 2 months 4 weeks |
Functionality Cookies
The functionality cookies enable personalized features and improve the website's performance by retaining information that customizes your browsing session, ensuring a more convenient and efficient user experience without tracking your activity across other websites.
| Name | Purpose | Expiry |
|---|---|---|
| intercom-session- | This cookie registers a browser session for the support chat. The user can access their conversations and have data communicated on logged-out pages for 1 week, as long as the session isn’t intentionally terminated with Intercom('shutdown'), which usually happens on logout. | 1 year |
| SID | This cookie is used for session state management. | 1 year |
| __stripe_sid | This cookie is set by Stripe to manage and process payments securely, allowing temporary storage of session related information during a user's visit to the website. | 30 minutes |
| __stripe_mid | This cookie is set by Stripe to distinguish users and enable secure payment processing during interactions with the website. | 1 year |
Performance Cookies
The performance cookies help us to understand how visitors interact with the Website by collecting and reporting analytics information.
| Name | Purpose | Expiry |
|---|---|---|
| access_token_production | This cookie helps collect analytics on interactions with the service. | 1 year |
| AMP_e5a2c9bdff | This cookie helps collect analytics on interactions with the service. | 1 year |
| amp_exp_bucket | This cookie helps collect analytics on interactions with the service. | 1 year |
| AMP_MKTG_ | This cookie helps collect analytics on interactions with the service. | 1 year |
| intercom-device-id- | This cookie is used to determine the unique devices interacting with the support chat to prevent abuse. | 1 year |
| org_login_production | This cookie helps collect analytics on interactions with the service. | 1 year |
| AMP_9560aa39f6 | This cookie helps collect analytics on interactions with the service. | 11 months 4 weeks |
| m | This cookie is generally used for performance and optimization of payment processing services, facilitating caching of content on the browser to make pages load faster. | 1 year 1 month |
| _ga_* | This cookie is used by Google Analytics to persist session state. | 1 year 1 month |
| _ga | This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site's analytics reports. | 1 year 1 month |
Targeting Cookies
The targeting cookies are used to track visitors across the websites they visit. The intention is to display ads that are relevant and engaging for the individual user. We use this data for internal purposes like analytics and internal segmentation.
| Name | Purpose | Expiry |
|---|---|---|
| APISID | This DoubleClick cookie is generally set through the site by advertising partners, and used by them to build a profile of the website visitor's interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device. | 1 year |
| HSID | This cookie is set by DoubleClick (which is owned by Google) to build a profile of the website visitor's interests and show relevant ads on other sites. | 1 year |
| NID | This cookie is set by DoubleClick (which is owned by Google) to help build a profile of your interests and show you relevant ads on other sites. | 1 year |
| SAPISID | This DoubleClick cookie is generally set through the site by advertising partners, and used by them to build a profile of the website visitor's interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device. | 1 year |
| SIDCC | This cookie is used with certain Google Tools and saves certain preferences, for example, the number of search results per page or activation of the SafeSearch Filter. Adjusts the ads that appear in Google Search. | 1 year |
| SSID | This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. | 1 year |
| __Secure-1PAPISID | This cookie builds a profile of website visitor interests to show relevant and personalized ads through retargeting. | 1 year |
| __Secure-1PSID | This cookie builds a profile of website visitor interests to show relevant and personalized ads through retargeting. | 1 year |
| __Secure-1PSIDCC | This cookie builds a profile of website visitor interests to show relevant and personalized ads through retargeting. | 1 year |
| __Secure-1PSIDTS | This cookie builds a profile of website visitor interests to show relevant and personalized ads through retargeting. | 1 year |
| __Secure-3PAPISID | This cookie builds a profile of website visitor interests to show relevant and personalized ads through retargeting. | 1 year |
| __Secure-3PSID | This cookie builds a profile of website visitor interests to show relevant and personalized ads through retargeting. | 1 year |
| __Secure-3PSIDCC | This cookie builds a profile of website visitor interests to show relevant and personalized ads through retargeting. | 1 year |
| __Secure-3PSIDTS | This cookie builds a profile of website visitor interests to show relevant and personalized ads through retargeting. | 1 year |
| _fbp | Used by Meta to deliver a series of advertisement products such as real time bidding from third party advertisers | 2 months 4 weeks |
| _gcl_au | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services | 2 months 4 weeks |
| IDE | This cookie is set by Doubleclick and carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. | 1 year |
| _ttp | This cookie is used to track user interaction and behavior on the website for site performance and usage analysis. This information is used to improve the user experience and optimize the website's functionality. | 2 months 4 weeks |
Storage
We use local and session storage. These technologies are very similar to cookies, but they store data in the user’s browser and have a larger size limit. Local storage persists in the browser until it is cleared. Session storage, on the other hand, expires at the end of the session on the website. We use several types of storage as listed below.
Necessary Storage
The necessary storage help make the Website usable by enabling basic functions like page navigation and access to secure areas of the Website. The Website cannot be accessed properly without these cookies.
| Name | Purpose | Type |
|---|---|---|
| usage-limits | Used for the correct configuration of the service. | Local |
| signInEmail | Used for the detection of the sign-in and helps to show relevant pop-ups. | Local |
| _grecaptcha | Used for the correct authorisation and protection of the website. | Local |
Performance Storage
The performance storage help us to understand how visitors interact with the Website by collecting and reporting analytics information.
| Name | Purpose | Type |
|---|---|---|
| AMP_remote_config_ | Used for the collection of analytics on user interactions with the service. | Local |
| AMP_unsent_ | Used for the collection of analytics on user interactions with the service. | Local |
| analytics-data | Used for the collection of analytics on user interactions with the service. | Local |
| AMP_URL_INFO | Used to store technical information regarding the URL structure of the AMP page being viewed. This assists with the navigation, functionality, and performance of the AMP page. | Session |
| sentryReplaySession | Stores a session identifier for capturing user interactions during a session for error analysis and performance troubleshooting. | Session |
Targeting Storage
The targeting storage is used to track visitors across the websites they visit. The intention is to display ads that are relevant and engaging for the individual user. We use this data for internal purposes like analytics and internal segmentation.
| Name | Purpose | Type |
|---|---|---|
| tt_appInfo | Stores app/page context information that helps TikTok attribute events correctly (e.g., which pixel, which page instance). | Session |
| tt_sessionId | TikTok session identifier | Session |
| tt_pixel_session_index | Tracks session index for TikTok pixel | Session |
| lastExternalReferrer | Detects how the user reached the website by registering their last URL-address. | Local |
| lastExternalReferrerTime | Used by Meta Pixel to record when a visitor last arrived from another site (such as Facebook, Instagram, or elsewhere) for advertising and attribution purposes. | Local |
| _gcl_ls | Tracks the conversion rate between the user and the advertisement banners on the website - This serves to optimize the relevance of the advertisements on the website | Local |
Pixels
Pixels are snippets of code (HTML or JavaScript) or tiny invisible images (measuring 1×1 pixel) that are placed on web pages, usually in the footer. They are used to gather information about website visitors and track their activity. They are really just a simple line of code added to a website that tells you what users are on your site and what they’re doing on it.
| Name | Purpose | Expiry |
|---|---|---|
| TikTok Pixel | This pixel helps us analyze the visitor activities and measure ad performance. | 18 months |
| Meta Pixel | This pixel helps us analyze the visitor activities and measure ad performance. | 1 year |
How to Turn Off Cookies and Similar Technologies
You can generally activate or later deactivate the use of cookies and similar technologies through a functionality built into your web browser. If you want to disable cookies and similar technologies, you can find instructions for managing your browser settings at these links:
If you want to learn more about cookies or how to control, disable, or delete them, please visit www.allaboutcookies.org for detailed guidance.
In addition, specific third-party advertising networks, including Google, permit users to opt out of or customise preferences associated with their Internet browsing. To learn more about this feature from Google, click here.
Cookie Policy Updates
This Cookie Policy and the relationships falling under its effect are regulated by the General Data Protection Regulation. Existing laws and requirements for processing personal data are subject to change. Should this be the case, we will publish a new version of the Cookie Policy addressing such changes on our Website.
If we make substantial changes to the Cookie Policy or the Website that affect your data privacy rights, we will notify you by email or display information on the Website and ask you to read it. We will notify you in advance, and if you continue using the Website after the changes come into effect, it shall be deemed that you have agreed to and accepted the updated Cookie Policy.